The slouchy Sonny Sweater in our vintage over-dyed 'Stay Soulful' Print. Bright and bold on the outside, with a brushed fabric inside - so soft it’s like wearing nothing at all.
Lucy & Yak offers fast worldwide shipping using Royal Mail, Deutsche Post or DHL, depending on the destination country. All orders sent via Deutsche Post and DHL are trackable via the couriers' website or mobile app. These can also be used for redirection/leave safe options. Orders are dispatched Monday to Friday and any orders placed after 5pm on Friday UK time are picked and dispatched on the following Monday (excluding UK public holidays). For full details of our current shipping rates and destinations, please go to our delivery page or alternatively contact us. If you need to return anything you order from us, orders placed between November 1st and December 22nd can be returned to us up to January 31st 2023. UK customers can find out more about UK returns here or click this link for international returns information.
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Print washed off. Had a replacement sent out which ended up the same after one wash (inside out, inside laundry bag, washed at 30 degrees).
Really disappointed as it’s a lovely sweater, just accept it’ll be ruined as soon as you wash it!
We're sorry to hear this has happened a second time! We've just dropped you an email to see if we can help with this.
Lovely sweater, very comfy and such a nice colour ! The fabric is lightweight and I really like the design but the method used to print it isn't the best quality... I haven't washed the sweater yet but part of the graphic is already peeling :( Don't think this particular sweater is worth £50 as it's definitely lacking in quality over other options, but I still love wearing it though !
Thanks for taking the time to leave us a review on our Sonny. We're so sorry to hear your Sonny has developed a fault with its print. If you're experiencing any issues with our garments, we would always ask for you to reach out to us so we can have a look into this further for you. We will pop this response over by email as well, please feel free to reply with some photos and your order number and we can go from there.
Lovely jumper however after first wash the print was peeling off in great big flake despite following the label instructions. Tried to ask on the Facebook official page if others had experienced it so I could gage it I’d just had a one off fault and so could return for a replacement and had post rejected told I could post about faults so had no alternative but to return for refund what a shame. Also jumper was quite bobbled in places upon arrival
Thanks for your feedback on our Sonny sweater.
We're sorry to hear that you've had these issues with it! We know you've managed to return this item for a full refund, but if you ever have any trouble like this in the future just drop us a message and we'd be happy to look into it for you!
All the best,
This is the best, most comfortable and cosy jumper. I've got one but need more in different colours now. Please go back to making them again with no print too?