Assistant Manager - Norwich Store

Lucy & Yak have a new store opening in Norwich (Autumn/Winter ‘22) We are opening more stores across the UK this year making it an incredibly exciting time to join our growing retail team. We can’t wait to expand and give customers the chance to come to our new shops and try on our products in person!!

We are looking for an amazing Assistant Manager to support the Norwich Store Manager & team in making the new store incredible!

Responsibilities

  • Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. 
  • Support the store manager in leading a team of Store Assistants, making sure the team represents the brand in the best way possible. 
  • Visual Merchandising - supporting the manager in ensuring the shop always looks as exciting and colourful as our Insta :)
  • Create exciting in-store content for our Social Media platforms.
  • Supporting with evening & collaboration events.
  • Reliable, passionate, people focused & driven! 
  • Supporting with stock management and placing orders with our Warehouse
  • Ensure customer happiness is at the heart of everything you (and the team) do, creating exciting memorable experiences and building an engaged community 

What are we looking for?

  • At least a years experience with staff supervision/management 
  • Understanding of social media platforms (Instagram, Facebook, TikTok, etc)
  • Excellent customer service skills and an enthusiasm for customer satisfaction
  • Knowledge of Lucy & Yak as a brand + our products would be a massive bonus! 

What are we proud of? 

  • We are a certified Living Wage employer
  • We work every day to improve our social and environmental impact (see website for more details).
  • Constant growth - we are one of the most exciting & fastest growing brands in the UK and can’t wait to welcome more people into the business to join us on this mission!   

The fine print 

  • £22-24k annually
  • Based in Norwich 
  • Start date: tbc 
  • Please send a CV to our careers team with the job role & your name in the subject title - careers@lucyandyak.com 

Thank you for your application in advance. Due to the high volumes of applications and being a small team, we are only able to respond to successful candidates. Love, Lucy & Yak x