IT Systems Administrator 

This is a really important role for Lucy & Yak, as you will be the primary point of contact for all staff (based in 2 locations) for any IT related issues, queries or administration. You will also play a key role in ensuring our various systems are operating effectively and helping us maximise them to make the business run more smoothly. 

Responsibilities: 

  • Assist colleagues with all IT support related issues 
  • Manage accesses and permissions across the whole organisation – as well as emails 
  • Keep and maintain a log of all hardware (laptops, phones and other devices) as well as ordering new equipment 
  • Assist with the deployment of new systems 
  • Maintenance and troubleshooting for any systems related issues – including Shopify, Glew, PeopleVox and Google Workspace, amongst others  
  • Control and compliance – ensure passwords, staff data and equipment are all recorded correctly 
  • Provide a high level of customer service over the telephone, written via email and in person 
  • Ensure all hardware is correctly configured with working applications 
  • General administration work, as required by management 

What are we looking for?  

  • Minimum 1-2 years’ experience in a similar role  
  • Passion for all things technical!  
  • A problem solver who is happy taking direction but also able to work independently.  
  • Demonstrated ability to troubleshoot, solve and communicate IT and Systems issues quickly and efficiently.  

What exciting things should you know about Lucy & Yak?  

  • We are a Living Wage employer and constantly strive for fairness.  
  • We work every day to improve our social and environmental impact (see website for more details). 
  • We support social and economic development with our overseas partners, working closely with them and investing in their futures 
  • Constant growth - we are one of the most exciting & fastest growing brands in the UK and can’t wait to welcome more people into the business to join us on this mission!  

The fine print... 

  • Located in Barnsley (Wombwell) 
  • Salary – up to £21,000 experience dependant  
  • 4 day working week 
  • CLOSING DATE – 12/08/2021 

 At Lucy & Yak, we seek to work with people based on an equitable model. Equitable models are designed to compensate for the lack of a level playing field in the fashion industry, and wider society as a whole. Applications from all backgrounds are encouraged.