Retail Manager

Retail Manager  

We are looking for an experienced and passionate Retail Manager to help develop and execute the company’s retail strategy throughout the growing portfolio of Lucy & Yak stores. 

This is an exciting new role where you will take the lead in opening new stores and growing our retail presence throughout the UK.  If this sounds like something that you would love to do, then please get in touch! 

What you’ll be doing

  • Work with the CEO to deliver a retail strategy which will drive revenue, new customer acquisition and returning customers
  • Project manage the new retail store openings, collaborating with other teams across L&Y to ensure the stores have a successful launch, on time and on budget
  • Lead a team of store managers to deliver an excellent customer experience throughout all Lucy & Yak retail stores
  • Be responsible for consistent and effective visual merchandising and brand feel throughout the stores
  • Collaborate with the merchandising team on effective stock management
  • Ensure stores are meeting KPI’s and work with store managers to find solutions for any areas that are underperforming  
  • Motivate, support, coach and develop the store management teams and drive high performance 
  • Work with the People Team on hiring new retail teams, succession planning for key roles, training strategies and resolving any escalated ER issues 

What we are looking for 

  • Senior management experience within a retail environment, ideally at area/regional level 
  • Experience of project managing the opening of new retail stores 
  • Exceptional people skills – communication, interpersonal and relationship building  
  • Visual merchandising skills and experience 
  • Ability to lead a team of managers and inspire them 
  • Commercially focused 
  • Knowledge of and passion for the industry 
  • Able to work flexibly and travel regularly between retail stores across the UK 

What exciting things should you know about Lucy & Yak?  

  • We are a Living Wage employer and constantly strive for fairness
  • We work every day to improve our social and environmental impact (see website for more details)  
  • Growth - we are one of the most exciting & fastest growing brands in the UK and can’t wait to welcome more people into the business to join us on this mission!  

Thank you for your application in advance. Due to the high volumes of applications and being a small team, we are only able to respond to successful candidates. Love, Lucy & Yak x