Retail Manager - Norwich 

Lucy & Yak have two new stores opening - in Bristol and Norwich (Summer ‘22) - to add to our current store in Brighton. We can’t wait to expand and give customers the chance to come to our new shops and try on our products in person!!!

We are looking for 2 amazing Retail Managers (one in Bristol and one in Norwich) to make the new stores as fantastic as possible!!! Please note - the Bristol role is no longer available, but we are still searching in Norwich!


  • Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. 
  • Lead a team of Store Assistants, making sure the team represents the brand in the best way possible. 
  • Visual Merchandising - make sure the shop looks as exciting and colourful as our Insta :)
  • Creating exciting in-store content for our Social Media platforms.
  • Support with evening events.
  • Great time management & people skills who will create a warm, friendly shop atmosphere!
  • Managing all stock, placing orders with our Warehouse and reporting on store performance and sales. 
  • Ensure customer satisfaction is at the heart of everything you (and the team) does. 

What are we looking for?

  • Retail Management experience required 
  • Understanding of social media platforms (Instagram, Facebook, TikTok, etc)
  • Experience with staff supervision/management 
  • Knowledge of Lucy & Yak as a brand + our products would be a massive bonus!! 
  • Excellent customer service skills and an enthusiasm for customer satisfaction
  • Reliable, passionate, people focused and driven!!!

What are we proud of? 

  • We are a certified Living Wage employer
  • We work every day to improve our social and environmental impact (see website for more details).
  • Constant growth - we are one of the most exciting & fastest growing brands in the UK and can’t wait to welcome more people into the business to join us on this mission!   

The fine print 

  • £24-28k annually
  • Based in Bristol (Stokes Croft) OR Norwich (City Centre)
  • Start date - ASAP 
  • Please send a CV to our careers team -

Thank you for your application in advance. Due to the high volumes of applications and being a small team, we are only able to respond to successful candidates. Love, Lucy & Yak x