Swap Protect offers package protection that gives you peace of mind:

• Coverage against loss, theft, or damage in transit.
• Instant resolution of shipping issues with just a few clicks.
• Item refund or replacement, pending availability.
• 24/7 claim support with Swap Protect.

Swap offers tracking services and shipping protection extending coverage to online purchases that are lost or damaged in transit, or stolen immediately after the carrier's proof of delivery where Swap Protect traces the delivery status of the shipment.

Carbon neutral shipping is offered free of charge by Swap for all protected purchases. Carbon is offset via Swap's partner Tree Nation.