Name: Alexa - Cotton Trousers in Teal
Brand: Lucy & Yak
SKU: ALE-BLU-COT-010-LP
Price: 31.0 USD
Availability: OutOfStock
Rating: 4.75 (3967 reviews)

Product Description

Our Alexa Trousers come with a comfortable elasticated waist and a loose fitting leg.
Available here in Teal!

Our Fit

Two deep hip pockets
Roomy in the thigh and hip for ultra comfort
Thick, stretchy shirred waistband
Full length leg with room to roll

Fabric & Care

Made from 100% GOTS-Certified Organic Cotton
Machine washable

Modelled by

Ocean, UK 10, 5ft 9, wears S (reg)
Pypa, UK 14, 5ft 4, wears M

Payment Options

Lucy and Yak offers a wide range of secure payment options, including Apple Pay, Google Pay, Klarna, Clearpay, Shop Pay and bank / credit cards. The payment options available to you will vary depending on where you live and which device, phone or web browser you are ordering from. If you have any questions regarding payment, please contact us.

Shipping & Returns

Lucy & Yak offers fast worldwide shipping using Royal Mail, Deutsche Post or DHL, depending on the destination country. All orders sent via Deutsche Post and DHL are trackable via the couriers' website or mobile app. These can also be used for redirection/leave safe options. Orders are dispatched Monday to Friday and any orders placed after 5pm on Friday UK time are picked and dispatched on the following Monday (excluding UK public holidays). For full details of our current shipping rates and destinations, please go to our delivery page or alternatively contact us. If you need to return anything you order from us, you can do so within 30 days of receiving your order. Visit our returns page here.

Product Code: ALE-BLU-COT-010

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Wrong size and fit and no help

I live in Montreal, Canada, and ordered these trousers as a gift for my spouse. She consistently wears either a US 8 or US 10 in pants, never a US 6 or US 12. So I chose a size M (UK 12 / US 8). Unfortunately, they are EXTREMELY large. When she tried them on, they literally fell off.

The most frustrating part isn’t just the inaccurate sizing, it’s the poor customer service that followed. When I reached out for an exchange or refund, I was told I could only receive a refund and that I need to pay an additional a $40 CAD return shipping fee after already paying $25 CAD fee to have them shipped to me. If I wanted to buy another pair in a different size to replace these, they would be charging me another $25 CAD in shipping costs. So I would be literally paying more for shipping than for the item it self.

After reading other reviews (which I wish I had done earlier, thats my mistake), it seems sizing issues are a recurring problem. I really expected better support and for the company to take some responsibility for their misleading size chart, like paying for the return shipping fee. The last advice I received from their team was to "try selling the pants on Facebook," which honestly felt quite disappointing.

If you’re considering buying from this brand, I strongly recommend contacting their customer service first and confirming sizing details. Hopefully, that might save you from a similar experience.

Was a bit sneaky here. Visited the shop in Manchester so i could test the sizes out. Yeah i did get a few things. Waited for the sale. Winner winner chicken dinner.
These are lovely. Im 57 and suddenly ive gone all cool. Great style fit me lovely never thought id be a 16-18 petite. Im smirking right now. Love the Yaks.

So comfy.

I love these comfy trousers! The colour is even fresher than I thought it would go be and the fabric is soft. Lovely to wear indoors and out.

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Alexa - Cotton Trousers in Teal