***Hey everyone! We have been having trouble accessing our main Instagram account @lucyandyak  since the 23rd of Dec. We are trying our best to resolve the issue with them. If you have any questions regarding orders please contact us via email at hello@lucyandyak.com***

If you have any questions or just want to say hi, please drop us a message at hello@lucyandyak.com! Ash, Beth, Cassie, Laura & Liv are on hand from 8am to 8pm Mon - Fri and from 10am-6pm Sat and Sun. They're happy to help out wherever they can. Please note, we are closed from 4pm on Dec 24th until 10am on Dec 26th. If your query is related to returns you can find out how our returns work by clicking here (UK) or here (International).

If you have a PR or marketing enquiry, please email collabs@lucyandyak.com.

If you have a question about a Depop purchase, please email stef@lucyandyak.com or message through the Depop app.

You can message the girls on our Customer Happiness Team at:



or email us using the form: