Delivery

Lucy & Yak offers fast delivery to Yakkers in the UK and around the world!

If you'd like any further information, please contact our customer happiness team.

United Kingdom

Cost

Delivery Option

Spend

Free

Standard 3-5 business day delivery

Orders £99 or over

£4.95

Standard 3-5 business day delivery.

Orders under £99

Free

Standard 3-5 business day 24/7 InPost Locker Collect

Orders £99 or over

£4.50

Standard 3-5 business day 24/7 InPost Locker Collect

Orders under £99

Free

3-5 business day local pick up with DPD from over 6500 locations

Orders £99 or over


£3.95

3-5 business day local pick up with DPD from over 6500 locations

Orders under £99


£7.95

Next business day home delivery with DPD

Any value

European Union

Cost

Delivery Option

Spend

Free

Standard 4-7 business days delivery

Orders €120 - €150

€8.95

Standard 4-7 business days delivery

Orders under €120

€28 -

TEMPORARILY 

UNAVAILABLE. 

Express 3-5 business days delivery

Orders €150 or over

Australia

Cost

Delivery Option

Spend

Free

Standard 4-8 business days delivery

Orders $220 or over

$29.95 AUD

Standard 4-8 business days delivery

Orders under $220

$44 AUD

Express 3-5 business days delivery

Any value

New Zealand

Cost

Delivery Option

Spend

$30.50 NZD

Standard 4-8 business days delivery

Any value

$57 NZD

Express 3-5 business days delivery

Any value

Rest Of World

Cost

Delivery Option

Spend

Prices start at £12

Standard delivery

Any value

Delivery Services

Delivery Services - United Kingdom

24/7 InPost Locker Collect

InPost Locker collection is a standard 3-5 business day delivery to over 12,000 Locker locations and over 6,000 PUDO across the UK that costs £4.50 or free for orders of £99 or more. UK Bank Holidays are not included in the business day calculations. Parcels need to be collected within 3 days from delivery to your chosen Locker. You will receive notifications when your Parcel has been delivered to the Locker and then 48 hours later to remind you that collection is required within the next 24 hours. Any uncollected Parcels will be sent back to Lucy & Yak after the 3 days have expired.
DPD Next Business Day Delivery

Next business day delivery via DPD costs £7.95. Order before 5pm Monday to Thursday. Orders placed 5pm Thursday to 5pm Friday will be delivered Monday. Orders placed 5pm Friday to 5pm Monday will be delivered Tuesday. Allow an extra day for delivery services to Northern Ireland, Highlands and Islands. . UK Bank Holidays are not included in the business day calculations. 
DPD Pickup

DPD Pickup is a 3-5 business day pick up to over 6,500 shop locations via DPD & costs £5.95 or free for orders over £99. 
Parcels need to be collected within 7 days of delivery. Allow an extra day for delivery services to Northern Ireland, Highlands and Islands. UK Bank Holidays are not included in the business day calculations. 
Lucy & Yak Pickup for Free

3-5 business day delivery with DPD straight to your local Lucy & Yak store, making it easy and convenient to collect your order when it suits you.
Delivery Services  - European Union

Tracked shipping (4-7 business days) is FREE for orders over €120 or starts from €8.95 for orders up to €120. 
Please note, Express shipping to the EU is currently unavailable. 

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.
Delivery Services - Australia

Tracked Australia shipping (4-8 business days) is FREE for orders over $220 AUD, £ and express tracked shipping (2-3 business days) is $44 AUD. 

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.
Delivery Services - New Zealand

Tracked New Zealand shipping (4-8 business days) is available for $30.50 NZD and express tracked shipping (2-3 business days) is $57 NZD. 

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.
Delivery Services - Rest Of World


We offer a selection of international shipping methods. Shipping costs vary by country and all available services and prices will be displayed at the checkout (typically averaging between £12 to £16 for standard shipping). Please select your country in the website menu and enter your address correctly to ensure the correct amounts are paid.

Orders placed Mon-Fri by 5pm UK time will be processed same day (excluding UK public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.

More Information

How do I track my order?  

Please enter your correct email and phone number at checkout so we can send you delivery updates and tracking links.
If you have any trouble with your tracking link, try using https://parcelsapp.com/

Will I be charged sales tax & import taxes if I live outside the UK? 

The EU has introduced a new customs duty on lower-value online orders entering the EU from countries outside the bloc, including the UK.  The duty is charged at €3 for each different product type in the order. For example, an order containing only T-shirts would have one €3 charge, while an order containing T-shirts and trousers would have two.  

These fees cannot be adjusted or reimbursed by Lucy & Yak but if you have any questions, please reach out to hello@lucyandyak.com.


How do I select my country's currency on the website? 

If you are using a PC, the country selector is in the main navigation at the top of the screen.

On your phone, tap the main menu next to our logo, then scroll down to the country selector.  

Delivery

Lucy & Yak offers fast delivery to Yakkers in the UK and around the world!

If you'd like any further information, please contact our customer happiness team.

United Kingdom

Cost

Delivery Option

Spend

Free

Standard 3-5 business day delivery

Orders £99 or over

£4.95

Standard 3-5 business day delivery

Orders under £99

Free

Standard 3-5 business day 24/7 InPost Locker Collect

Order £99 or over

£4.50

Standard 3-5 business day 24/7 InPost Locker Collect

Orders under £99

Free

3-5 business day delivery with DPD to your local Lucy & Yak shop

Any value

Free

3-5 business day local pick up with DPD from over 6500 locations

Orders £99 or more


£3.95

3-5 business day local pick up with DPD from over 6500 locations

Orders under £99


£7.95

Next business day home delivery with DPD

Any value

European Union

Cost

Delivery Option

Spend

Free

Standard 4-7 day delivery

Orders €120 - €150

€8.95

Standard 4-7 day delivery

Orders under €120

€28 - 

TEMPORARILY 

UNAVAILABLE.

Express 3-5 day delivery

Orders €150 or over

Australia

Cost

Delivery Option

Spend

Free

Standard 4-8 day delivery

Orders $220 or over

$29.95 AUD

Standard 4-8 day delivery

Orders under $220

$44 AUD

Express 3-5 day delivery

Any value

New Zealand

Cost

Delivery Option

Spend

$30.50 NZD

Standard 4-8 day delivery

Any value

$57 NZD

Express 3-5 day delivery

Any value

Rest Of World

Cost

Delivery Option

Spend

Prices start at £12

Standard delivery

Any value

Delivery Services

Delivery Services - United Kingdom

24/7 InPost Locker Collect

InPost Locker collection is a standard 3-5 business day delivery to over 12,000 and 6,000 PUDO Locker locations across the UK that costs £4.50 or free for orders £99 or more. UK Bank Holidays are not included in the business day calculations. Parcels need to be collected within 3 days from delivery to your chosen Locker. You will receive notifications when your Parcel has been delivered to the Locker and then 48 hours later to remind you that collection is required within the next 24 hours. Any uncollected Parcels will be sent back to Lucy & Yak after the 3 days have expired.
DPD Next Business Day Delivery

Next business day delivery via DPD costs £7.95. Order before 5pm Monday to Thursday. Orders placed 5pm Thursday to 5pm Friday will be delivered Monday. Orders placed 5pm Friday to 5pm Monday will be delivered Tuesday. Allow an extra day for delivery services to Northern Ireland, Highlands and Islands. UK Bank Holidays are not included in the business day calculations. 
DPD Pickup

DPD Pickup is a 3-5 business day pick up to over 6,500 shop locations via DPD & costs £3.95 or free for orders over £99.
UK Bank Holidays are not included in the business day calculations. Parcels need to be collected within 7 days of delivery. Allow an extra day for delivery services to Northern Ireland, Highlands and Islands.
Lucy & Yak Pickup for Free

3-5 business day delivery with DPD straight to your local Lucy & Yak store, making it easy and convenient to collect your order when it suits you.
Delivery Services  - European Union

Tracked shipping (4-7 business days) is FREE for orders over €120 or starts from €8.95 for orders up to €120. 
Please note, Express shipping to the EU is currently unavailable.

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.
Delivery Services - Australia

Tracked Australia shipping (4-8 business days) is FREE for orders over $220 AUD and $29.95 AUD for orders under $220 AUD. Express tracked shipping (2-3 business days) is $44 AUD. 

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.
Delivery Services - New Zealand

Tracked New Zealand shipping (4-8 business days) is available for $30.50 NZD and express tracked shipping (2-3 business days) is $57 NZD. 

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.
Delivery Services - Rest Of World

DHL standard delivery is temporarily unavailable for Canadian orders due to the current strikes at Canada Post

We offer a selection of international shipping methods. Shipping costs vary by country and all available services and prices will be displayed at the checkout (typically averaging between £12 to £16 for standard shipping). Please select your country in the website menu and enter your address correctly to ensure the correct amounts are paid.

Orders placed Mon-Fri by 5pm UK time will be processed same day (excluding UK public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.

More Information

How do I track my order?  

Please enter your correct email and phone number at checkout so we can send you delivery updates and tracking links.
If you have any trouble with your tracking link, try using https://parcelsapp.com/

Will I be charged sales tax & import taxes if I live outside the UK? 

The EU has introduced a new customs duty on lower-value online orders entering the EU from countries outside the bloc, including the UK. The duty is charged at €3 for each different product type in the order. For example, an order containing only T-shirts would have one €3 charge, while an order containing T-shirts and trousers would have two.  


These fees cannot be adjusted or reimbursed by Lucy & Yak but if you have any questions, please reach out to hello@lucyandyak.com.


How do I select my country's currency on the website? 

If you are using a PC, the country selector is in the main navigation at the top of the screen.

On your phone, tap the main menu next to our logo, then scroll down to the country selector.  

Delivery

Lucy & Yak offers fast delivery to Yakkers in the UK and around the world!

If you'd like any further information, please contact our customer happiness team.

United Kingdom

Cost

Delivery Option

Spend

Free

Standard 3-5 business day delivery

Orders £99 or over

£4.95

Standard 3-5 business day delivery

Orders under £99

Free

Standard 3-5 business day 24/7 InPost Locker Collect

Orders £99 or over

£4.50

Standard 3-5 business day 24/7 InPost Locker Collect

Orders under £99

Free

3-5 business day delivery with DPD to your local Lucy & Yak shop

Any value

Free

3-5 business day pick up with DPD from over 6500 shop locations

Orders £99 or over

£3.95


3-5 business day pick up with DPD from over 6500 shop locations

Orders under £99


£7.95

Next business day home delivery with DPD

Any value

European Union

Cost

Delivery Option

Spend

Free

Standard 4-7 day delivery

Orders €120 - €150

€8.95

Standard 4-7 day delivery

Orders under €120

€28 - 

TEMPORARILY

UNAVAILABLE. 

Express 3-5 day delivery

Orders $150 or over

Australia

Cost

Delivery Option

Spend

Free

Standard 4-8 day delivery

Orders $220 or over

$29.95 AUD

Standard 4-8 day delivery

Orders under $220

$44 AUD

Express 3-5 day delivery

Any value

New Zealand

Cost

Delivery Option

Spend

$30.50 NZD

Standard 4-8 day delivery

Any value

$57 NZD

Express 3-5 day delivery

Any value

Rest Of World

Cost

Delivery Option

Spend

Prices start at £12

Standard delivery

Any value

Delivery Services

Delivery Services - United Kingdom

24/7 InPost Locker Collect

InPost Locker collection is a standard 3-5 business day delivery to over 12,000 and 6,000 PUDO Locker locations across the UK that costs £4.50 or free for orders over £99. UK Bank Holidays are not included in the business day calculations. Parcels need to be collected within 3 days from delivery to your chosen Locker. You will receive notifications when your Parcel has been delivered to the Locker and then 48 hours later to remind you that collection is required within the next 24 hours. Any uncollected Parcels will be sent back to Lucy & Yak after the 3 days have expired.
DPD Next Business Day Delivery

Next business day delivery via DPD costs £7.95. Order before 5pm Monday to Thursday. Orders placed 5pm Thursday to 5pm Friday will be delivered Monday. Orders placed 5pm Friday to 5pm Monday will be delivered Tuesday. Allow an extra day for delivery services to Northern Ireland, Highlands and Islands. UK Bank Holidays are not included in the business day calculations.
DPD Pickup

DPD Pickup is a 3-5 business day pick up to over 6,500 shop locations via DPD & costs £3.95 or free for orders over £99. 
Parcels need to be collected within 7 days of delivery. Allow an extra day for delivery services to Northern Ireland, Highlands and Islands. UK Bank Holidays are not included in the business day calculations.
Lucy & Yak Pickup for Free

3-5 business day delivery with DPD straight to your local Lucy & Yak store, making it easy and convenient to collect your order when it suits you.
Delivery Services  - European Union

Tracked shipping (4-7 business days) is FREE for orders over €120 or starts from €8.95 for orders up to €120. 
Please note, Express shipping to the EU is currently unavailable.

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.
Delivery Services - Australia

Tracked Australia shipping (4-8 business days) is FREE for orders over $220 AUD and $29.95 AUD for orders under $220 AUD. Express tracked shipping (2-3 business days) is $44 AUD. 

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.
Delivery Services - New Zealand

Tracked New Zealand shipping (4-8 business days) is available for $30.50 NZD and express tracked shipping (2-3 business days) is $57 NZD. 

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.
Delivery Services - Rest Of World

We offer a selection of international shipping methods. Shipping costs vary by country and all available services and prices will be displayed at the checkout (typically averaging between £12 to £16 for standard shipping). Please select your country in the website menu and enter your address correctly to ensure the correct amounts are paid.

Orders placed Mon-Fri by 5pm UK time will be processed same day (excluding UK public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.

More Information

How do I track my order?  

Please enter your correct email and phone number at checkout so we can send you delivery updates and tracking links.
If you have any trouble with your tracking link, try using https://parcelsapp.com/

Will I be charged sales tax & import taxes if I live outside the UK? 

The EU has introduced a new customs duty on lower-value online orders entering the EU from countries outside the bloc, including the UK. The duty is charged at €3 for each different product type in the order. For example, an order containing only T-shirts would have one €3 charge, while an order containing T-shirts and trousers would have two.  


These fees cannot be adjusted or reimbursed by Lucy & Yak but if you have any questions, please reach out to hello@lucyandyak.com.


How do I select my country's currency on the website? 

If you are using a PC, the country selector is in the main navigation at the top of the screen.
On your phone, tap the main menu next to our logo, then scroll down to the country selector.