Name: Alexa - Cotton Trousers in Pink Heart Cupid Print
Brand: Lucy & Yak
SKU: ALE-PIN-COT-038-XLL
Price: 16.95 EUR
Availability: OutOfStock
Rating: 4.75 (3969 reviews)

Product Description

Our Alexa Trousers come with a comfortable elasticated waist and a loose fitting leg.
Available here in Pink Heart Cupid Print!

Our Fit

High waisted deep shirred fully elasticated waistband to sit over the waist
Loose fitting around the hips
Full length leg with room to roll
Deep side pockets

Fabric & Care

Made from 100% GOTS-Certified Organic Cotton Twill
Machine washable

Modelled by

Zovi, UK 8, 5ft 9.5, wears UK10
Nakeisha, UK 10, 5ft 8, wears UK10

Payment Options

Lucy and Yak offers a wide range of secure payment options, including Apple Pay, Google Pay, Klarna, Clearpay, Shop Pay and bank / credit cards. The payment options available to you will vary depending on where you live and which device, phone or web browser you are ordering from. If you have any questions regarding payment, please contact us.

Shipping & Returns

Lucy & Yak offers fast worldwide shipping using Royal Mail, Deutsche Post or DHL, depending on the destination country. All orders sent via Deutsche Post and DHL are trackable via the couriers' website or mobile app. These can also be used for redirection/leave safe options. Orders are dispatched Monday to Friday and any orders placed after 5pm on Friday UK time are picked and dispatched on the following Monday (excluding UK public holidays). For full details of our current shipping rates and destinations, please go to our delivery page or alternatively contact us. If you need to return anything you order from us, you can do so within 30 days of receiving your order. Visit our returns page here.

Product Code: ALE-PIN-COT-038

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Ooh I love these.

Being a small waist these elastic waited trousers are brilliant. Who knew I was a size 16-18, not me.
Bag on trend colour they match perfectly with my Yak heart fleece. Also my wall paper. Got a great deal as they are on sale. So pleased.

Living in these

I love everything about these trousers they feel comfortable on, flatter my curves and have lovely deep side seam pockets.

Wrong size and fit and no help

I live in Montreal, Canada, and ordered these trousers as a gift for my spouse. She consistently wears either a US 8 or US 10 in pants, never a US 6 or US 12. So I chose a size M (UK 12 / US 8). Unfortunately, they are EXTREMELY large. When she tried them on, they literally fell off.

The most frustrating part isn’t just the inaccurate sizing, it’s the poor customer service that followed. When I reached out for an exchange or refund, I was told I could only receive a refund and that I need to pay an additional a $40 CAD return shipping fee after already paying $25 CAD fee to have them shipped to me. If I wanted to buy another pair in a different size to replace these, they would be charging me another $25 CAD in shipping costs. So I would be literally paying more for shipping than for the item it self.

After reading other reviews (which I wish I had done earlier, thats my mistake), it seems sizing issues are a recurring problem. I really expected better support and for the company to take some responsibility for their misleading size chart, like paying for the return shipping fee. The last advice I received from their team was to "try selling the pants on Facebook," which honestly felt quite disappointing.

If you’re considering buying from this brand, I strongly recommend contacting their customer service first and confirming sizing details. Hopefully, that might save you from a similar experience.

Hi Matthew, we are sorry to hear about your experience with sizing on our website. We appreciate additional fees are high, however we do not currently accept exchanges internationally, but we do accept returns for refunds and store credit. A member of our team has reached out to you in order to help resolve this issue for you. All the best, Lucy and Yak

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Alexa - Cotton Trousers in Pink Heart Cupid Print