Hey Jen,
Thanks for taking the time to leave us a review on the Addisons. We’re really sorry to hear this has been your experience!
You’re right that fit can vary slightly between different fabrics and washes (for example, some have more structure or less give), but they absolutely shouldn’t be wildly different within the same size. Petite lengths are designed for a different fit though, so we would expect these to feel different on the body and fit.
If a pair measures significantly different to what’s on our size guide, we’re always happy to look into that and find you a resolution. Whether that’s checking garment measurements, investigating a potential mislabel, or talking through the best options. Please do reach out to our Customer Happiness team whenever you have any issues with your order!
We know paying for returns is frustrating, especially when sizing feels inconsistent, we will pass all this feedback on to our team for you! Please reach out to us if you need any support with sizing in the future.
All the best,
Lucy & Yak