Delivery

Last UK posting dates for Xmas Delivery

Royal Mail Standard - order by 5pm on Wednesday 20th December

DPD Express to home, Ship to Shop, and Lucy & Yak Pick up - order by 5pm on Thursday 21st December

InPost Locker Collection - order by 12pm on Monday 18th December

Last International posting dates for Xmas Delivery

European Economy - Thursday 13th December

Express Europe - Thursday 21st December

Express Rest Of World - Saturday 15th December - Wednesday 20th December (depending on country)

Lucy & Yak offers fast delivery to Yakkers in the UK and around the world!

If you would like any further information, please contact our customer happiness team.

United Kingdom

Cost

Delivery Option

Spend

Free

Standard 3-5 day delivery

Orders £69 or over

£3.50

Standard 3-5 day delivery

Orders under £69

£3.50

Standard 3-5 day In-Post Locker Collection at over 5000 locations

Any value

Free

Next day delivery with DPD to your local Lucy & Yak shop

Any value

£3.95

Next day delivery with DPD to over 6500 shop locations

Any value

£5.95

Next day home delivery with DPD

Any value

United States of America

Cost

Delivery Option

Spend

Free

Standard 5-7 day delivery

Orders $80 or over

$16

Standard 5-7 day delivery

Orders under $80

Free

Express 2-3 day delivery

Orders $170 or over

$25

Express 2-3 day delivery

Orders under $170

Belgium, France, Germany, Ireland, and Netherlands

Cost

Delivery Option

Spend

Free

Standard 5-7 day delivery

Orders €70 or over

€6.95

Standard 5-7 day delivery

Orders under €70

€28

Express 2-3 day delivery

Orders $170 or over

Australia

Cost

Delivery Option

Spend

Free

Standard 4-5 day delivery

Orders $180 or over

$30 AUD

Express 2-3 day delivery

Orders under $180

Rest Of World

Cost

Delivery Option

Spend

Prices start at £12

Standard delivery

Any value

Delivery Services

Delivery Services - United Kingdom

Inpost Locker Collection

InPost Locker collection is a standard 3-5 working day delivery to over 5,000 Locker locations across the UK that costs £3.50. Parcels need to be collected within 3 days from delivery to your chosen Locker. You will receive notifications when your Parcel has been delivered to the Locker and then 48 hours later to remind you that collection is required within the next 24 hours. Any uncollected Parcels will be sent back to Lucy & Yak after the 3 days have expired.
DPD Next Day Delivery

Next day delivery via DPD costs £5.95. Order before 5pm Monday to Thursday. Orders placed 5pm Thursday to 5pm Friday will be delivered Monday. Orders placed 5pm Friday to 5pm Monday will be delivered Tuesday. Allow an extra day for delivery services to the highlands and islands. 
DPD Pickup

DPD Pickup is a next working day delivery to over 6,500 shop locations via DPD & costs £3.95. Parcels need to be collected within 7 days of delivery. Order before 5pm Monday to Friday for same day despatch. Orders placed from 5pm Thursday to 5pm Friday will be delivered Monday. Orders placed from 5pm Friday to 5pm Monday will be delivered Tuesday. Allow an extra day for delivery services to the highlands and islands.

Delivery Services - United States of America

Tracked USA shipping (5-7 business days, up to 9 days for remote locations) is FREE for orders over $80 or $16 for orders up to $80*. Express tracked shipping (2-3 business days) is FREE for orders over $170 or $25 for orders up to $170*. 

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.
Delivery Services  - Belgium, France, Germany, Ireland, and Netherlands

Tracked shipping (3-5 business days) is FREE for orders over €70 or €6.95 for orders up to €70. Express tracked shipping (2-3 business days) is €28. Orders placed Mon-Fri by 5pm U.K. time will be processed that day.

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.
Delivery Services - Rest Of World

We offer a selection of international shipping methods. Shipping costs vary by country and all available services and prices will be displayed at the checkout (typically averaging between £12 to £16 for standard shipping). Please select your country in the website menu and enter your address correctly to ensure the correct amounts are paid.

Orders placed Mon-Fri by 5pm UK time will be processed same day (excluding UK public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.
Delivery Services - Australia

Tracked Australia shipping (4-5 business days) is FREE for orders over $180 AUD or $30 AUD for orders up to $180 AUD*. 

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.

More Information

How do I track my order?  

Please enter your correct email and phone number at checkout so we can send you delivery updates and tracking links.
If you have any trouble with your tracking link, try using https://parcelsapp.com/

Will I be charged sales tax & import taxes if I live outside the UK? 

For the U.S. and any other countries where additional local sales tax applies, the sales tax required for your country or local region will be added in the checkout, in accordance with your country or local region's tax regulations.

If your country's regulations require additional import taxes to be paid, you will have the option to pre-pay these at checkout. Please select your country in the website menu and enter your address correctly to ensure the correct amounts are shown.

How do I select my country in the website menu? 

If you are using a PC, the country selector is in the main navigation at the top of the screen. On your phone, tap the main menu, then tap 'Everything Else' and scroll down to the country selector. 

Delivery

Lucy & Yak offers fast delivery to Yakkers in the UK and around the world!

If you would like any further information, please contact our customer happiness team.

United Kingdom

Cost

Delivery Option

Spend

Free

Standard 3-5 day delivery

Orders £69 or over

£3.50

Standard 3-5 day delivery

Orders under £69

£3.50

Standard 3-5 day In-Post Locker Collection at over 5000 locations

Any value

Free

Next day delivery with DPD to your local Lucy & Yak shop

Any value

£3.95

Next day delivery with DPD to over 6500 shop locations

Any value

£5.95

Next day home delivery with DPD

Any value

United States of America

Cost

Delivery Option

Spend

Free

Standard 5-7 day delivery

Orders $80 or over

$16

Standard 5-7 day delivery

Orders under $80

FREE

Express 2-3 day delivery

Orders $170 or over

$25

Express 2-3 day delivery

Orders under $170

Belgium, France, Germany, Ireland, and Netherlands

Cost

Delivery Option

Spend

Free

Standard 5-7 day delivery

Orders €70 or over

€6.95

Standard 5-7 day delivery

Orders under €70

€28

Express 2-3 day delivery

Any value

Australia

Cost

Delivery Option

Spend

Free

Standard 4-5 day delivery

Orders $180 or over

$30 AUD

Standard 4-5 day delivery

Orders under $180

Rest Of World

Cost

Delivery Option

Spend

Prices start at £12

Standard delivery

Any value

Delivery Services

Delivery Services - United Kingdom

Inpost Locker Collection

InPost Locker collection is a standard 3-5 working day delivery to over 5,000 Locker locations across the UK that costs £3.50. Parcels need to be collected within 3 days from delivery to your chosen Locker. You will receive notifications when your Parcel has been delivered to the Locker and then 48 hours later to remind you that collection is required within the next 24 hours. Any uncollected Parcels will be sent back to Lucy & Yak after the 3 days have expired.
DPD Next Day Delivery

Next day delivery via DPD costs £5.95. Order before 5pm Monday to Thursday. Orders placed 5pm Thursday to 5pm Friday will be delivered Monday. Orders placed 5pm Friday to 5pm Monday will be delivered Tuesday. Allow an extra day for delivery services to the highlands and islands. 
DPD Pickup

DPD Pickup is a next working day delivery to over 6,500 shop locations via DPD & costs £3.95. Parcels need to be collected within 7 days of delivery. Order before 5pm Monday to Friday for same day despatch. Orders placed from 5pm Thursday to 5pm Friday will be delivered Monday. Orders placed from 5pm Friday to 5pm Monday will be delivered Tuesday. Allow an extra day for delivery services to the highlands and islands.

Delivery Services - United States of America

Tracked USA shipping (5-7 business days, up to 9 days for remote locations) is FREE for orders over $80 or $16 for orders up to $80*. Express tracked shipping (2-3 business days) is FREE for orders over $170 or $25 for orders up to $170*. 

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.
Delivery Services  - Belgium, France, Germany, Ireland, and Netherlands

Tracked shipping (3-5 business days) is FREE for orders over €70 or €6.95 for orders up to €70. Express tracked shipping (2-3 business days) is €28. Orders placed Mon-Fri by 5pm U.K. time will be processed that day.

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.
Delivery Services - Rest Of World

We offer a selection of international shipping methods. Shipping costs vary by country and all available services and prices will be displayed at the checkout (typically averaging between £12 to £16 for standard shipping). Please select your country in the website menu and enter your address correctly to ensure the correct amounts are paid.

Orders placed Mon-Fri by 5pm UK time will be processed same day (excluding UK public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.
Delivery Services - Australia

Tracked Australia shipping (4-5 business days) is FREE for orders over $180 AUD or $30 AUD for orders up to $180 AUD*. 

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.

More Information

How do I track my order?  

Please enter your correct email and phone number at checkout so we can send you delivery updates and tracking links.
If you have any trouble with your tracking link, try using https://parcelsapp.com/

Will I be charged sales tax & import taxes if I live outside the UK? 

For the U.S. and any other countries where additional local sales tax applies, the sales tax required for your country or local region will be added in the checkout, in accordance with your country or local region's tax regulations.

If your country's regulations require additional import taxes to be paid, you will have the option to pre-pay these at checkout. Please select your country in the website menu and enter your address correctly to ensure the correct amounts are shown.

How do I select my country in the website menu? 

If you are using a PC, the country selector is in the main navigation at the top of the screen. On your phone, tap the main menu, then tap 'Everything Else' and scroll down to the country selector. 

Delivery

Lucy & Yak offers fast delivery to Yakkers in the UK and around the world!

If you would like any further information, please contact our customer happiness team.

United Kingdom

Cost

Delivery Option

Spend

Free

Standard 3-5 day delivery

Orders £69 or over

£3.50

Standard 3-5 day delivery

Orders under £69

£3.50

Standard 3-5 day 

In-Post Locker Collection

Any value

Free

Next day delivery with DPD to your local Lucy & Yak shop

Any value

£3.95

Next day delivery with DPD to over 6500 shop locations

Any value

£5.95

Next day home delivery with DPD

Any value

United States of America

Cost

Delivery Option

Spend

Free

Standard 5-7 day delivery

Orders $80 or over

$16

Standard 5-7 day delivery

Orders under $80

Free

Express 2-3 day delivery

Any value

$25

Express 2-3 day delivery

Any value

Belgium, France, Germany, Ireland, and Netherlands

Cost

Delivery Option

Spend

Free

Standard 5-7 day delivery

Orders €70 or over

€6.95

Standard 5-7 day delivery

Orders under €70

€28

Express 2-3 day delivery

Any value

Australia

Cost

Delivery Option

Spend

Free

Standard 4-5 day delivery

Orders $180 or over

$30 AUD

Standard 4-5 day delivery

Orders under $180

Rest Of World

Cost

Delivery Option

Spend

Prices start at £12

Standard delivery

Any value

Delivery Services

Delivery Services - United Kingdom

Inpost Locker Collection

InPost Locker collection is a standard 3-5 working day delivery to over 5,000 Locker locations across the UK that costs £3.50. Parcels need to be collected within 3 days from delivery to your chosen Locker. You will receive notifications when your Parcel has been delivered to the Locker and then 48 hours later to remind you that collection is required within the next 24 hours. Any uncollected Parcels will be sent back to Lucy & Yak after the 3 days have expired.
DPD Next Day Delivery

Next day delivery via DPD costs £5.95. Order before 5pm Monday to Thursday. Orders placed 5pm Thursday to 5pm Friday will be delivered Monday. Orders placed 5pm Friday to 5pm Monday will be delivered Tuesday. Allow an extra day for delivery services to the highlands and islands. 
DPD Pickup

DPD Pickup is a next working day delivery to over 6,500 shop locations via DPD & costs £3.95. Parcels need to be collected within 7 days of delivery. Order before 5pm Monday to Friday for same day despatch. Orders placed from 5pm Thursday to 5pm Friday will be delivered Monday. Orders placed from 5pm Friday to 5pm Monday will be delivered Tuesday. Allow an extra day for delivery services to the highlands and islands.

Delivery Services - United States of America

Tracked USA shipping (5-7 business days, up to 9 days for remote locations) is FREE for orders over $80 or $16 for orders up to $80*. Express tracked shipping (2-3 business days) is FREE for orders over $170 or $25 for orders up to $170*. 

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.
Delivery Services  - Belgium, France, Germany, Ireland, and Netherlands

Tracked shipping (3-5 business days) is FREE for orders over €70 or €6.95 for orders up to €70. Express tracked shipping (2-3 business days) is €28. Orders placed Mon-Fri by 5pm U.K. time will be processed that day.

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.
Delivery Services - Rest Of World

We offer a selection of international shipping methods. Shipping costs vary by country and all available services and prices will be displayed at the checkout (typically averaging between £12 to £16 for standard shipping). Please select your country in the website menu and enter your address correctly to ensure the correct amounts are paid.

Orders placed Mon-Fri by 5pm UK time will be processed same day (excluding UK public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.
Delivery Services - Australia

Tracked Australia shipping (4-5 business days) is FREE for orders over $180 AUD or $30 AUD for orders up to $180 AUD*. 

Orders placed Monday to Friday by 5pm UK time will be processed same day (excluding public holidays). Orders placed between 5pm Friday and 5pm Monday will be processed on Monday.

More Information

How do I track my order?  

Please enter your correct email and phone number at checkout so we can send you delivery updates and tracking links.
If you have any trouble with your tracking link, try using https://parcelsapp.com/

Will I be charged sales tax & import taxes if I live outside the UK? 

For the U.S. and any other countries where additional local sales tax applies, the sales tax required for your country or local region will be added in the checkout, in accordance with your country or local region's tax regulations.

If your country's regulations require additional import taxes to be paid, you will have the option to pre-pay these at checkout. Please select your country in the website menu and enter your address correctly to ensure the correct amounts are shown.

How do I select my country in the website menu? 

If you are using a PC, the country selector is in the main navigation at the top of the screen. On your phone, tap the main menu, then tap 'Everything Else' and scroll down to the country selector.