Very warm. And had a few faults as marked out in shop hence the sale price.
But you can't see them once jacket is on.
Had so many comments on how nice it is.
Will definitely buy from the shop again. And staff very friendly and helpful
I purchased a top just 8 days before it went into the sale and contacted customer service to ask for a refund of the price difference. This was refused, despite the very short time frame. I explained that I’m a new mum, so going back to the store to return and repurchase the item is not practical or realistic for me at the moment, but no flexibility or goodwill was shown at all.
For a situation that could have been resolved easily, the response felt unsympathetic and unhelpful. Disappointing customer service and not the kind of experience I would expect.
Writing this review as the reason I bought these is someone else said it fit their curvy body. I’m a size 12 and have small waist and quite big bum. These jeans unfortunately fit mostly well but were absolutely gaping at the back, way too much to fix with a belt. For reference I do usually buy ‘curvy jeans’ Abercrombie Curve or Levi’s 501 Curve. So will have to revert to that. Shame as love the look of these! Hope this helps someone else, before buying and returning .
Wow I’m so in love with this jacket. It’s so soft. Love it.
Delores are my favourite trouser style. My favourite are the winter garden and the original cotton with contract stitching. It’s really thick cotton and the high waist makes my ass look amazing.
I live in Montreal, Canada, and ordered these trousers as a gift for my spouse. She consistently wears either a US 8 or US 10 in pants, never a US 6 or US 12. So I chose a size M (UK 12 / US 8). Unfortunately, they are EXTREMELY large. When she tried them on, they literally fell off.
The most frustrating part isn’t just the inaccurate sizing, it’s the poor customer service that followed. When I reached out for an exchange or refund, I was told I could only receive a refund and that I need to pay an additional a $40 CAD return shipping fee after already paying $25 CAD fee to have them shipped to me. If I wanted to buy another pair in a different size to replace these, they would be charging me another $25 CAD in shipping costs. So I would be literally paying more for shipping than for the item it self.
After reading other reviews (which I wish I had done earlier, thats my mistake), it seems sizing issues are a recurring problem. I really expected better support and for the company to take some responsibility for their misleading size chart, like paying for the return shipping fee. The last advice I received from their team was to "try selling the pants on Facebook," which honestly felt quite disappointing.
If you’re considering buying from this brand, I strongly recommend contacting their customer service first and confirming sizing details. Hopefully, that might save you from a similar experience.
Nice colour and fit. Very comfortable and nice fabric.
The jeans are good quality, but trying to make sense of the sizing information was frustrating. Going off the description and the measurements provided in the size guide, it looked like I needed to size up. The size I ordered was 2cm bigger than the size guide measurements, making them 5cm too large overall instead of the 3cm I was expecting. They were falling off me. Also, the size guide says a long is 81.5cm but the jeans I received were 83.5cm and trailing on the floor. The returns portal didn't work for me, either, and I had to email customer services to sort out the return. I've ended up with a store credit and will have to hope I can get to a store to find something that fits properly, because I'm not ordering online again, and I wasn't willing to pay the return postage to get a refund, when it's not my fault the sizing information is wrong.
Hi Janice, we are sorry to hear that you experienced an issue with our size guide, and your jeans were too big. A member of our team has reached out to you, as we would love to resolve this for you and recommend a size that would fit you best. All the best, Lucy & Yak
Reading the reviews, which overwhelming indicate that the sizing on these runs very small, I order a size up on the dana jeans I have in black that I believe must be 'old style' as I've had them ages. However, I'm having to exchange for a smaller sizer as they are too big - i.e. the sizing for w30 is exactly how it should be based on my old size w28 dana jeans and my own waist measurement. So I guess maybe just take the advice to size up with a pinch of salt, as this doesn't apply for everyone.
I love the print and the jumpsuit, but I followed the measurements chart (I payed attention to the cms, not to the sizing) and that was a big mistake. I thought the EU size was too big for me, but the measurements of the chart were similar to my measurements. It is waaaaay too big, and no seamstress can take care of it :(
Hi Martina,
We are sorry to hear that the Ragan is not the right fit for you. A member of our team has reached out to you, as we would love to help find the size that fits you best. All the best, Lucy & Yak
If you have broader shoulders, getting in and out of it is a struggle. I'll keep mine but am going to add a zipper on the side so everytime I need to use a bathroom I don't get stuck for 15 minutes fighting for my life. Also I think the colors in the modeled photos aren't entirely accurate - it is closer to the one made of the garment alone.
Initially very pleased with the denim chuck, really comfortable and roomy.
However after wearing them for one day noticed that the stitching from the front (middle) down to the crutch area and up the back is already starting to give (and around the back pocket) Holding the trousers up to the light you can see several thin patches . Such a shame as I really like the style and comfort, but they obviously won't last long
Hi Celia,
We are glad to hear that you find our Chuck Trousers comfortable, however, we are sorry to hear you have come across a quality issue. A member of our team has reached out to you in order to help resolve this for you. All the best, Lucy & Yak
Oh i waited for the sale for this baby!! Gorgeous pink fluffyness. Fits really well i sized up because im always cold and i layer up. Thank you yak.
Was a bit sneaky here. Visited the shop in Manchester so i could test the sizes out. Yeah i did get a few things. Waited for the sale. Winner winner chicken dinner.
These are lovely. Im 57 and suddenly ive gone all cool. Great style fit me lovely never thought id be a 16-18 petite. Im smirking right now. Love the Yaks.
Quick despatch and delivery. The Cupid print is very pretty. Lovely and soft and snuggly.
I got a 12, fits perfect I’m 70kg, 168 cm with about 75 cm long torso (average size I’d say). Usually between size 10-12, there isn’t much room to raise my arms but I’d rather it fit more tightly around my bottom than be too baggy. If you have a long torso I’d would size up. Stretchy and comfortable, lots of compliments and love all the pockets! Colour is vivid (the koi fish). Defo recommend!
I’m a 16 and ordered an 18 for an oversized fit. Very tight across the arms and shoulders and exceptionally loose body. Thin brushed cotton so unsure on why it’s the price it is. Lucy and yak has noticably dropped the quality and changed the sizing in the last few years. I have a pair of size 14 dungarees that are now the same as an 18 of the newer versions. All just a bit disappointing
Quite shocking really. I bought the cream Borg in size large after trying my sisters and loving it. It came and it was TINY. Swapped for XL and it’s still not as big as my sisters large..
Very very weird, I think you’re cheaping out on materials now because hers was much softer and warmer too.
Absolutely love the design - the pattern is so beautiful and just what I wanted but after wearing a couple of times, the colours have already started to fade and the material is rubbing up!? Such a shame as I’ve had a similar experience with some cord dungarees and I SO want to love this brand but I keep getting cat fished
They look totally different to the picture! Really thick and faded and the calves and super tight! The sizing is way off so these didn’t fit despite being a size bigger than I get! (Even with actual measurements!) with the money you pay for Lucy and Yak products now it’s really frustrating and honestly has put me off.
This jacket is an absolute bargain in the sale! The chartreuse colour is incredibly striking and much more flattering than you might expect. It’s not breathable (100% polyester) so definitely one for very cold days only otherwise you will overheat. Worn it out just once and immediately received a compliment on it from a stranger. I’m a short/petite UK size 16 and the medium was the best fit.
Love my new Drew jeans in indigo! This was just what I was looking for, loose, roomy, dark blue denim, wider leg but not voluminous! I`m between a 10& 12, & reviews seemed to be saying, size up. So I got a 12, which have a little extra but I think the style is good with that, esp as fixed waist & not stretch denim; I can`t bear tightness round the waist anymore (am 63). I appreciate other reviews, which gave a good idea of what to expect & I am so pleased to say, I was not disappointed. They will be with me for ages I`m sure, great that they`re also organic. I`d rather buy quality & less, than over consume. Each purchase is important to me. Thank you x
the fabric is so soft and they’re so comfortable for jeans!!! as someone who’s tall and curvy it’s so hard to find a nice pair of wide leg jeans and these are the perfect length!! love them 🫶🫶
Love the style but they are slightly shorter than I think is ideal (I am 165cm and usually wear Regular). Brushed cotton fabric is lovely but a bit thin for outside at this time of year, this is not an issue as I bought these mainly for indoor lounging about in. Would definitely buy again in other colours
Sadly quickly came apart at the sideseam!!